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Victoria's Secret,a nationwide chain,carries great depth in women's lingerie-and almost no other products.Victoria's Secret is an example of a(n) __________.


A) limited-line store
B) single-line store
C) intertype outlet
D) general merchandise store
E) scrambled merchandise store

F) D) and E)
G) A) and D)

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Scrambled merchandising refers to


A) displaying merchandise throughout a store rather than keeping all similar items together in rows on a shelf or point of purchase displays.
B) offering several unrelated product lines in a single store.
C) changing where items are displayed in a store to create customer interest to a variety of product lines.
D) offering several unrelated product lines in a multiple stores.
E) offering several related product lines in a single store.

F) B) and C)
G) A) and B)

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Kitchen Window is a is a one-stop treasure trove for cooks.The locally-owned gourmet specialty store carries more than 14,000 items in stock.Its knowledgeable staff offers personalized service that will even gift-wrap your purchases free of charge.It also offers a shop for repairs should your appliances need maintenance.Kitchen Window is a __________ retailer.


A) exclusive-service
B) upscale-service
C) self-service
D) limited-service
E) full-service

F) B) and E)
G) A) and B)

Correct Answer

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Which of the following statements regarding corporate chains is most accurate?


A) Corporate chains usually avoid using centralized decision-making.
B) Corporate chains generally own most if not all of their suppliers so they do not have to negotiate for price.
C) Consumers have fewer choices in merchandise since all buying decisions are made unilaterally.
D) Corporate chains offer the least benefit to consumers since they are the farthest removed from the ultimate consumer.
E) Corporate chains are multiple outlets under common ownership.

F) C) and D)
G) D) and E)

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Which of the following is one of the largest retailers in the United States?


A) Hallmark
B) Procter and Gamble
C) Merck
D) Home Depot
E) Johnson and Johnson

F) A) and B)
G) C) and D)

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The four major types of limited-service merchant wholesalers are cash and carry wholesalers,drop shippers,truck jobbers,and __________.


A) display vendors
B) rack jobbers
C) point of purchase wholesalers
D) transport vendors
E) container transport vendors

F) A) and D)
G) A) and C)

Correct Answer

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General merchandise stores such as Walmart,Kmart,and Target are usually considered __________ retailers.


A) exclusive-service
B) minimal-service
C) self-service
D) full-service
E) limited-service

F) C) and D)
G) A) and D)

Correct Answer

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Retail outlets vary by their merchandise lines,the key distinction being the __________ and __________ of the items offered to customers.


A) scope; span
B) breadth; depth
C) breadth; inventory
D) scope; inventory
E) range; span

F) None of the above
G) C) and D)

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Jane Westerlund owns a small retail picture frame store in a local strip mall.She just bought 10 picture frames from a promising woodworker for $36 each.Based on market conditions,she will sell these for $100 each.What is her markup in dollar terms?


A) $36
B) $64
C) $100
D) $360
E) $1,000

F) B) and C)
G) C) and D)

Correct Answer

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Briefly describe the advantages to the retailer and to the customer of the independent retailer.

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Advantages to the retailer inc...

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Many retailers take a markdown as soon as sales fall to free valuable selling space and cash.This illustrates one tactic for handling the _________ of markdowns.


A) timing
B) demand
C) availability
D) bargain hunting
E) customer value

F) D) and E)
G) B) and D)

Correct Answer

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Explain the difference between full-service and limited-service merchant wholesalers.List and describe the types of wholesalers that belong in each category.

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Merchant wholesalers are classified eith...

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A strip mall refers to a


A) suburban mall containing up to 100 stores that draws customer from a 5-to 10-mile radius.
B) a cluster of stores in a downtown area.
C) retail location that typically has one primary store (usually a department store branch) with 20 to 40 smaller outlets serving a population of consumers who are within a 10- to 20-minute drive.
D) cluster of neighborhood stores designed to serve people within a five- to ten- minute drive.
E) collection of category killers usually located outside a major amusement park or attraction.

F) None of the above
G) A) and B)

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