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Recently a disgruntled employee walked into a large grocery chain's mid-west distribution center and opened fire on his fellow workers.He killed or injured several people before being killed by the local police.The grocery chain is very concerned about the threat of workplace violence in the future.One way to deal with this threat is for management to hold focus groups to invite employee input.Another way is to make certain that the company hires managers with good interpersonal skills.

A) True
B) False

Correct Answer

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CEOs only earn high salaries and bonuses when their companies earn substantial profits.

A) True
B) False

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Bellandro Bay Brewery union representatives and the company's management have reached an impasse.Going forward,the union has planning an organized strike and other tactics to put pressure on management where it will be most effective.Union supporters are being encouraged to avoid purchasing Bellandro's products.Now union leaders have contacted a variety of stores that stock Bellandro's Beer informing them that union members and other supporters will stop shopping at any store that continues to carry the brewery's beer until the dispute is resolved in the union's favor.This tactic against stores that carry Bellandro's Beer is called a primary boycott.

A) True
B) False

Correct Answer

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One in six violent crimes that are committed in the U.S.occur in the workplace.

A) True
B) False

Correct Answer

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An) ________ is an employee organization that represents workers in employee-management bargaining over job-related issues.


A) trades guild
B) union
C) ESOP
D) cross-functional team

E) All of the above
F) A) and B)

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The AFL-CIO has supported offshore outsourcing as a method of increasing work opportunities for union members.

A) True
B) False

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A few years back,west coast dockworkers were locked out of their jobs in 29 west coast ports.Because many consumer goods used in the U.S.are transported from Asia to the U.S.through these ports,the lockout could have damaged the U.S.economy and security if allowed to continue.The President ordered the dockworkers back to work and both sides were ordered back to the bargaining table.Which of the following statements is the most accurate conclusion about the outcome of the labor dispute between the dockworkers union and shipping companies on the west coast? The dispute between the dockworkers and shipping companies showed that:


A) the only effective weapon unions now have in labor-management disputes is the threat of a strike.
B) arbitration is the only effective way to settle labor-management disputes in industries that are critical to the nation's safety or security.
C) the Taft-Hartley Act must be invoked when there is a risk to national security.
D) unions have become so powerful that they can shut down the entire U.S.economy.

E) None of the above
F) A) and B)

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Some contend that the main reason membership in labor unions has declined in recent years has been the passage of anti-labor legislation in the late 1980s that guaranteed all employees of a firm the same wages and benefits whether they joined a union or not.

A) True
B) False

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The _________ Act established the National Labor Relations Board.


A) Wagner
B) Taft-Hartley
C) Norris-LaGuardia
D) Fair Labor Standards

E) None of the above
F) C) and D)

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The CIO Congress of Industrial Organizations) organized unskilled and semiskilled workers into:


A) craft unions.
B) a political party.
C) industrial unions.
D) union shops.

E) B) and D)
F) B) and C)

Correct Answer

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The justification for dues or fees paid by nonunion members to the union in an) _________ shop is that the union represents all workers in collective bargaining,not just those who belong to the union.


A) closed
B) agency
C) fee simple
D) union

E) A) and C)
F) A) and D)

Correct Answer

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During an interview with Zytex company representative,Hillary was told that Zytex faces intense competition and management believes that the only way the company can survive is to have a nonunion workforce.Therefore,all workers Zytex hires must sign an employment contract stating that they agree not to join a union while they work for Zytex.This requirement by Zytex is illegal in the United States.

A) True
B) False

Correct Answer

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An) ________ boycott is an illegal attempt by labor to convince others to stop doing business with a firm that does business with a company that is the subject of a primary boycott.


A) extended
B) secondary
C) tactical
D) strategic

E) A) and B)
F) A) and C)

Correct Answer

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Membership in labor unions has grown steadily over the past 50 years.

A) True
B) False

Correct Answer

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Hector is philosophically opposed to unions."Why should I be required to join an organization I don't agree with,or pay a fee to support it financially?" he asked some of his buddies who belong to the union."I thought this was a free country,but I don't feel very free when I'm told that I'll lose my job if I don't join the union.It just isn't fair." Hector's comments suggest he favors an) __________ shop arrangement.


A) closed
B) open
C) regulated
D) certified

E) A) and B)
F) A) and C)

Correct Answer

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If you work for a foreign company doing business in the U.S. ,you are subject to the same sexual harassment laws as anyone working in the U.S.

A) True
B) False

Correct Answer

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In its early years,the AFL's strategy was to:


A) grow as rapidly as possible by allowing people from all professions and walks of life to join.
B) limit its membership to skilled craftspeople.
C) limit its membership to unskilled and semiskilled workers.
D) form one big craft union which everyone could join;but it later split into several smaller organizations.

E) A) and B)
F) A) and C)

Correct Answer

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Samuel Gompers was the most important leader of the American Federation of Labor during its early years.

A) True
B) False

Correct Answer

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Under an) ___________ shop agreement,workers must belong to the union before they are hired.


A) open
B) union
C) agency
D) closed

E) A) and B)
F) All of the above

Correct Answer

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The spread of AIDS within the U.S.has declined in recent years.

A) True
B) False

Correct Answer

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