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In an agency shop,workers who do not belong to the union must pay a union fee or pay regular union dues.

A) True
B) False

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The ABC Grocery Store chain stocks the products of Vegi-Delite Food Company at all of their supermarkets.The union is currently involved in a labour dispute with Vegi-Delite.The union has already encouraged its members and the general public not to buy Vegi-Delite products.Now it is threatening ABC with the possibility of a boycott if it continues to carry the Vegi-Delite product line.The union is threatening ABC with a(n) :


A) secondary boycott.
B) primary boycott.
C) jurisdictional boycott.
D) informational boycott.

E) All of the above
F) A) and B)

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Under a closed shop agreement,workers must agree not to join a union in order to keep their jobs.

A) True
B) False

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The primary purpose of collective bargaining is to:


A) limit the authority of management to set job categories and direct worker activities.
B) negotiate a labour-management agreement that both the union and management are willing to accept.
C) establish and communicate clear guidelines for performance appraisals.
D) ensure worker participation in setting the goals and objectives of the company.

E) None of the above
F) A) and B)

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In recent years,many unions have begun to:


A) focus primarily on the issue of equitable pay.
B) take a more confrontational approach when attempting to achieve important goals.
C) assist management in redesigning work and recruiting and training workers from diverse backgrounds.
D) experience rapid but uneasy growth as more foreign-owned firms enter the Canadian economy,creating cultural problems for Canadian workers.

E) A) and D)
F) None of the above

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The special law that is passed by the federal or provincial government that orders an end to a labour-management dispute in an industry is known as what?


A) injunction
B) back-to-work legislation
C) a judgment of arbitration
D) preemptive judgment

E) All of the above
F) A) and D)

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If you want to find out more about your rights as an employee you should be looking only at the federal level.

A) True
B) False

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During the 1970s,the primary objective of most labour unions was to gain additional pay and benefits for their members.

A) True
B) False

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Marina works for a company in which a union is recognized as the bargaining agent for the workers who perform her type of job.However,under the arrangements at her company,Marina is not required to join the union,nor is she required to pay any fees or dues to the union.Marina works under an agency shop agreement.

A) True
B) False

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Why is management reluctant to lock out its employees?

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No product...

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When union members who have a dispute with a company walk around outside the firm's place of business carrying signs and talking to the media and public about their concerns,they are using a tactic known as:


A) boycotting.
B) striking.
C) picketing.
D) work-to-rule.

E) All of the above
F) C) and D)

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Strikebreakers are also known as scabs.

A) True
B) False

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In the future,unions are likely to:


A) focus on maintaining strength in their traditional strongholds.
B) put more emphasis on attracting and training foreign and unskilled workers into unions.
C) die out completely in Canada.
D) take a more hard-line approach to achieving their objectives.

E) A) and B)
F) C) and D)

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In recent years,many unions have granted concessions on working conditions and wages in order to save jobs.

A) True
B) False

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Paulo owns a few shares of stock in a large and diversified firm.He realizes that the CEO of the company is responsible for a multi-billion dollar business,but is upset with what he feels is excessive compensation for the chief executive officer,particularly since the firm has reported losses for the past two years.Paulo's concerns are:


A) unfounded,since laws in Canada prevent firms from paying large salaries or bonuses to executives when a firm reports a loss.
B) likely to be well-founded since CEO compensation at many Canadian companies has actually increased even when the company performed poorly.
C) based on an erroneous conclusion,because CEO pay is always based on a formula tied to the company's profits and losses.
D) not entirely unfounded,but he needs to realize that the pay received by most chief executives must be reinvested in the company if it's unprofitable for three years in a row.

E) None of the above
F) B) and C)

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Conciliation would be required by the government when


A) mediation has failed.
B) a labour-management dispute has major implications for the general public.
C) you are dealing with a dispute involving a public-sector union.
D) they are in support of one of the sides in a labour-management dispute.

E) All of the above
F) A) and B)

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Identify and describe the major tactics used by unions and management when collective bargaining efforts break down.

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The primary tactics used by labour are s...

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DeMarco is the newly appointed CEO of the Litwich Corporation.The company's board of directors has made stock options a significant part of DeMarco's compensation package.It is likely that one of the board's objectives is to stabilize the value of Litwich's stock by preventing it from rising or falling more than a small percentage.

A) True
B) False

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The process by which a union is recognized by a Labour Relations Board as the authorized bargaining agent for a group of workers is called collective bargaining.

A) True
B) False

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Miko began working for a company that operates under an open shop arrangement.Under this type of arrangement,Miko must join the union at her company within 90 days or she will lose her job.

A) True
B) False

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