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For young managers who see themselves as free agents, behavioral controls such as rewards and culture can be an effective way to enhance organizational loyalty.

A) True
B) False

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Rules and regulations are examples of ______________ and _____________.


A) controls; behaviors
B) controls; norms
C) boundaries; behaviors
D) boundaries; constraints

E) All of the above
F) None of the above

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The corporate governance premium is smaller for firms in countries with sound corporate governance practices compared to countries with weaker corporate governance standards.

A) True
B) False

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In single-loop learning, the assumptions, premises, goals, and strategies of the organization are continuously monitored, tested, and reviewed.

A) True
B) False

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Effective boundaries and constraints


A) tend to inhibit efficiency and effectiveness.
B) distract employees who are trying to focus on organizational priorities.
C) minimize improper and unethical conduct.
D) tend to limit organizational growth.

E) C) and D)
F) A) and D)

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According to research on a broad range of companies, boards of directors that have the skills and knowledge to advise CEOs on potential key strategic initiatives add risk more than value to the firm.

A) True
B) False

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For a reward system to be effective, it must be perceived as fair and equitable.

A) True
B) False

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In choosing sides concerning CEO duality, two schools of thought exist. Which of the following would not be a consideration for the agency theory school of thought?


A) CEO duality complicates the issue of CEO succession.
B) CEO duality reinforces popular doubts about the legitimacy of the system as a whole.
C) CEO duality can create conflicts of interest that can negatively affect the interests of the shareholders.
D) Firm performance always is improved under CEO duality.

E) B) and D)
F) A) and D)

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A corporation is a mechanism created to allow different parties to contribute capital, expertise, and labor for the maximum benefit of each party. Management is able to participate in the profits of the enterprise without taking direct responsibility for the operations.

A) True
B) False

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Contemporary approaches to strategic control rely primarily on


A) feedback controls.
B) single-loop learning.
C) double-loop learning.
D) comparative learning.

E) B) and C)
F) A) and B)

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Lack of a clear understanding of organizational goals and objectives is a probable cause of


A) productive behavior.
B) counterproductive motivation.
C) counterproductive behavior.
D) motivated self-interest.

E) C) and D)
F) All of the above

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The failure of many auditing firms to raise red flags about accounting irregularities in companies such as Enron and WorldCom is generally attributed to all of the following factors except the


A) desire to get future auditing contracts from the company.
B) desire to get consulting work from the company because most audit firms also do consulting work.
C) fact that auditors are appointed by the firm.
D) failure of U.S. audit firms to hire technically qualified professionals.

E) B) and C)
F) A) and B)

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Rules and regulations, rather than culture or rewards, would be used for strategic control at which type of company?


A) software developer
B) stock brokerage firm
C) manufacturer of mass produced products
D) high tech research facility

E) A) and C)
F) All of the above

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Expropriation of minority shareholders means that minority shareholders


A) must sell their shares upon demand.
B) cannot own shares in foreign firms.
C) do not receive dividends.
D) are adversely affected by the actions of controlling shareholders.

E) A) and B)
F) None of the above

Correct Answer

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External governance control mechanisms include all of the following except


A) auditors.
B) analysts.
C) competitors.
D) media.

E) A) and C)
F) A) and B)

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In trying to assure that managerial actions lead to shareholder value maximization, a risk can come about if the market value of a firm becomes less than its book value. The risk is


A) it becomes an attractive takeover target.
B) the firm will be delisted by the stock exchange.
C) the Securities and Exchange Commission will not allow it to declare dividends until the market value once again exceeds the book value.
D) the firm will be unable to service its debt.

E) C) and D)
F) B) and C)

Correct Answer

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Behavioral controls involve the ability to respond effectively to environmental change.

A) True
B) False

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In contemporary control systems, data and information generated are best interpreted and discussed in online forums, in order to have traceability of the discussion.

A) True
B) False

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Unexpected events have little effect on short-term objectives because short-term objectives are not changeable.

A) True
B) False

Correct Answer

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The best way to minimize improper and unethical conduct is to ________ and _______.


A) set boundaries; constraints
B) establish standards; guidelines
C) develop policies; regulations
D) design sanctions; guidelines

E) B) and C)
F) All of the above

Correct Answer

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