Question 1

Which of the following is a characteristic of task analysis?

Accepted Answer

A)   It does not require knowledge of the work environment.
B)   It is independent of time constraints or deadlines.
C)   It results in an assessment of employees' readiness for training.
D)   It is usually conducted along with person analysis.
E)   It helps in determining individuals' needs for training.F) All of the above
G) A) and D) D

Question 2

Carla,a student at Cardinal College,is pursuing a degree in international business management.As part of her program at Cardinal College,she is required to work at Wong Consulting for a period of six months,where she will gain experience related to her field.Carla's employment at Wong Consulting is an example of a(n) _____.

Accepted Answer

A)   internship
B)   coordination training
C)   apprenticeship
D)   experiential training program
E)   simulation training programF) A) and E)
G) A) and D)

Question 3

Which of the following is an example of an experiential training method?

Accepted Answer

A)   Jane, who is a cashier, is being trained to stock shelves in case there is a shortage of employees.
B)   Jeffery and his colleagues take part in a rafting course sponsored by their company.
C)   Erin and five other managers are tasked to study a business problem and present recommendations.
D)   Hugh is asked to review videos of other employees exhibiting certain important behaviors related to the workplace.
E)   Katherine uses an online persona to make decisions in game simulations involving job-related situations.F) A) and D)
G) A) and C)

Question 4

Identify the correct statement regarding audiovisual training.

Accepted Answer

A)   It is the best method to establish teams or work groups.
B)   It is an example of a hands-on method of training.
C)   It can be carried out only in a classroom.
D)   It does not allow users to have any control over the presentation.
E)   It is not affected by an individual trainer's goals and skills.F) A) and B)
G) None of the above

Question 5

Which of the following is a computer-based technology that provides an interactive,three-dimensional learning experience?

Accepted Answer

A)   Electronic performance support system
B)   Instructional design
C)   Learning management system
D)   Benchmarking
E)   Virtual realityF) D) and E)
G) C) and D)

Question 6

Stronx Consulting implements a training program for its employees.The pretest and posttest do not show any significant variation in the competency,skill,or knowledge of the employees.The management concludes that the training program was futile.Which of the following,if true,would weaken the management's conclusion?

Accepted Answer

A)   The actual impact of the training can only be evaluated by comparing the performance of employees who underwent training and those who did not.
B)   The posttest evaluated employees for similar levels of knowledge, skill, and competency as the pretest.
C)   Posttests and pretests are very complex, and Stronx Consulting should have used a simpler form of evaluation.
D)   The duration of the training was three months, which is comparatively short when compared to the duration of many other training programs.
E)   The posttest was conducted immediately after the completion of the training program.F) A) and B)
G) B) and D)

Question 7

Action learning uses challenging,structured outdoor activities,which include difficult sports.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following is the main objective of diversity training programs that focus on behavior?

Accepted Answer

A)   To increase participants' awareness of cultural and ethnic differences as well as differences in personal and physical characteristics, such as disabilities
B)   To teach employees to be effective at different tasks and roles
C)   To send participants directly into communities where they interact with persons from different cultures, races, and nationalities
D)   To change organizational policies and individual conduct that inhibit employees' personal growth and productivity
E)   To make people aware of cultural differences and stereotypesF) B) and C)
G) C) and E)

Question 9

Which of the following forms of training prepares employees to perform their jobs effectively,learn about the organization,and establish work relationships?

Accepted Answer

A)   Orientation
B)   Benchmarking
C)   Sensitivity training
D)   Bumping
E)   ConditioningF) C) and D)
G) A) and D)

Question 10

Readiness for training is a combination of employee characteristics and positive work environment that permit training.

Accepted Answer

A) True 
 B)False

Question 11

Organization analysis looks at training needs in light of the:

Accepted Answer

A)   readiness of employees for training.
B)   employee's strategy toward achieving organizational goals.
C)   management's support for training activities.
D)   monetary incentives the management has promised its employees.
E)   severance package deal for a particular batch of employees.F) D) and E)
G) B) and D)

Question 12

Keith and his team,employees of an online retailing company,are being trained on cyber surveillance and user security.As part of their training,they are working to identify a solution to the problem of cyber-phishing and data breaches.Which of the following forms of group-building methods is being employed by Keith's team?

Accepted Answer

A)   Cross-learning
B)   Action learning
C)   Adventure learning
D)   Virtual reality
E)   Behavior modelingF) B) and C)
G) A) and E)

Question 13

Thomas heads a waste management firm.Recently,his firm was under scrutiny from environmental organizations.To counter any possible negative claims by these organizations against his company,Thomas assigned five of his junior managers to study the issue and propose plans or initiatives that could make the company look more environmental friendly.He also instructed senior managers to mentor their subordinates as they devised new ideas.Which of the following form of team training was applied by Thomas?

Accepted Answer

A)   Action learning
B)   Adventure learning
C)   Cross-training
D)   Internship
E)   ApprenticeshipF) D) and E)
G) B) and D)

Question 14

Which of the following statements is true of an apprenticeship?

Accepted Answer

A)   An apprenticeship does not include any classroom training methods.
B)   An apprentice can earn an income while learning a trade.
C)   An apprenticeship does not offer hands-on learning and practice.
D)   An apprenticeship cannot be sponsored by groups outside the firm.
E)   An apprenticeship is mostly used for teaching management and interpersonal skills.F) A) and E)
G) A) and D)

Question 15

Which of the following training methods represents a real-life situation with trainees making decisions resulting in outcomes that mirror what would happen on the job?

Accepted Answer

A)   Apprenticeship
B)   Cross-training
C)   Action learning
D)   Internship
E)   SimulationF) All of the above
G) None of the above E

Question 16

Ionia Inc.uses simulations during training and as a method of evaluation,post training.When Christine does not pass the simulation at the end of her internship,she is not extended a job offer.Christine poses an argument that causes Ionia to reconsider her results and extend her a job offer.Which of the following was most likely the basis of Christine's argument?

Accepted Answer

A)   The simulation contained elements that were unlike those found in a work environment.
B)   Simulations are neither a reliable method of training nor a reliable method of evaluation.
C)   No other intern failed the simulation; hence the simulation was rigged for her test.
D)   The simulation was developed by an internal team of developers; hence subject to bias.
E)   Christine did not face the same scenario in training simulations.F) A) and C)
G) A) and B)

Question 17

Which of the following is a work-study training method that teaches job skills through a combination of on-the-job training and classroom training?

Accepted Answer

A)   Bumping
B)   Benchmarking
C)   Apprenticeship
D)   Co-employment
E)   OnboardingF) B) and E)
G) C) and E)

Question 18

Discuss the three elements of a needs assessment process.

Accepted Answer

The needs assessment process involves three major elements: (1)Organization analysis,(2)person analysis,and (3)task analysis.
1.Organization analysis: Usually,the needs assessment begins with the organization analysis.It involves determining the appropriateness of training by evaluating the characteristics of the organization.The organization analysis looks at training needs in light of the organization's strategy,resources available for training,and management's support for training activities.
2.Person analysis: The person analysis is a process for determining individuals' needs and readiness for training.It is critical when training is considered in response to a performance problem.
3.Task analysis: The task analysis is the process to identify the tasks,knowledge,skills,and behaviors that training should emphasize.It is usually conducted along with person analysis.Understanding shortcomings in performance usually requires knowledge about the employee as well as the tasks and work environment.

Question 19

Which of the following statements is true of simulators used in training?

Accepted Answer

A)   They must have elements identical to those found in the work environment.
B)   They cannot be used when the risks of a mistake on a job are great.
C)   They are used for on-the-job training.
D)   They are inexpensive to develop.
E)   They do not need constant updating.F) A) and B)
G) C) and D)

Question 20

The HR department at Trevor Communications oversees the recruitment and training of employees at the firm.As the firm grows and recruits more employees,overseeing individual training programs has been come too much for HR staff to handle.Which of the following applications should the HR department use to help with employee training?

Accepted Answer

A)   A customer relationship management system
B)   A management information system
C)   A learning management system
D)   A decision support system
E)   An executive decision-making systemF) D) and E)
G) C) and D)

Exam 7: Training Employees

Which of the following is a characteristic of task analysis?

Correct Answer
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D

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Which of the following is an example of an experiential training method?

Correct Answer
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Identify the correct statement regarding audiovisual training.

Correct Answer
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Which of the following is a computer-based technology that provides an interactive,three-dimensional learning experience?

Correct Answer
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Correct Answer
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Action learning uses challenging,structured outdoor activities,which include difficult sports.

Correct Answer
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Which of the following is the main objective of diversity training programs that focus on behavior?

Correct Answer
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Which of the following forms of training prepares employees to perform their jobs effectively,learn about the organization,and establish work relationships?

Correct Answer
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Readiness for training is a combination of employee characteristics and positive work environment that permit training.

Correct Answer
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Organization analysis looks at training needs in light of the:

Correct Answer
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Which of the following statements is true of an apprenticeship?

Correct Answer
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Which of the following training methods represents a real-life situation with trainees making decisions resulting in outcomes that mirror what would happen on the job?

Correct Answer
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E

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Which of the following is a work-study training method that teaches job skills through a combination of on-the-job training and classroom training?

Correct Answer
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Discuss the three elements of a needs assessment process.

Which of the following statements is true of simulators used in training?

Correct Answer
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Correct Answer
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Exam 7: Training Employees

Which of the following is a characteristic of task analysis?

Correct AnswerverifiedD

Correct AnswerverifiedShow Answer

Which of the following is an example of an experiential training method?

Correct AnswerverifiedShow Answer

Identify the correct statement regarding audiovisual training.

Correct AnswerverifiedShow Answer

Which of the following is a computer-based technology that provides an interactive,three-dimensional learning experience?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Action learning uses challenging,structured outdoor activities,which include difficult sports.

Correct AnswerverifiedShow Answer

Which of the following is the main objective of diversity training programs that focus on behavior?

Correct AnswerverifiedShow Answer

Which of the following forms of training prepares employees to perform their jobs effectively,learn about the organization,and establish work relationships?

Correct AnswerverifiedShow Answer

Readiness for training is a combination of employee characteristics and positive work environment that permit training.

Correct AnswerverifiedShow Answer

Organization analysis looks at training needs in light of the:

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

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Which of the following statements is true of an apprenticeship?

Correct AnswerverifiedShow Answer

Which of the following training methods represents a real-life situation with trainees making decisions resulting in outcomes that mirror what would happen on the job?

Correct AnswerverifiedE

Correct AnswerverifiedShow Answer

Which of the following is a work-study training method that teaches job skills through a combination of on-the-job training and classroom training?

Correct AnswerverifiedShow Answer

Discuss the three elements of a needs assessment process.

Which of the following statements is true of simulators used in training?

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Correct AnswerverifiedShow Answer

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D

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E

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