Question 1

Under the National Labor Relations Act,the union has a duty of fair representation,which means the union must give equal representation to all members of the bargaining unit,whether or not they actually belong to the union.

Accepted Answer

A) True 
 B)False

Question 2

The AFL-CIO is by far the largest labor union in the U.S.

Accepted Answer

A) True 
 B)False

Question 3

Unlike union membership for workers in businesses,union membership among government workers has remained strong.

Accepted Answer

A) True 
 B)False

Question 4

What is the minimum percent of employees in a bargaining unit who must sign authorization cards for the NLRB to hold a union representation election?

Accepted Answer

A)   30 percent
B)   51 percent
C)   20 percent
D)   10 percent
E)   55 percentF) All of the above
G) B) and D) A

Question 5

A card-check provision:

Accepted Answer

A)   allows the employer, on behalf of the union, to automatically deduct union dues from the employees' paychecks.
B)   is an agreement that if a certain percentage of employees sign an authorization card, the employer will recognize their union representation.
C)   is an alternative form of union membership in which members receive discounts on insurance and credit cards rather than representation in collective bargaining.
D)   is a formal and binding pledge by the employer not to oppose organizing efforts elsewhere in the company.
E)   is a formal and binding pledge by at least 51 percent of employees to not unionize.F) C) and D)
G) B) and D)

Question 6

What is the National Labor Relations Act also known as?

Accepted Answer

A)   The Taft-Hartley Act
B)   The Wagner Act
C)   The Landrum-Griffin Act
D)   The Sarbanes-Oxley Act
E)   The Hatch ActF) B) and E)
G) A) and D)

Question 7

Which type of union security provision is illegal under the provisions of the National Labor Relations Act?

Accepted Answer

A)   Union shop
B)   Agency shop
C)   Closed shop
D)   Open shop
E)   Checkoff provisionF) D) and E)
G) B) and D)

Question 8

Which of the following laws allows the states to pass so-called right-to-work laws?

Accepted Answer

A)   The Taft-Hartley Act
B)   The Sarbanes-Oxley Act
C)   The Landrum-Griffin
D)   The Hatch Act
E)   The Maguire ActF) B) and C)
G) A) and B)

Question 9

The process for resolving union-management conflicts over interpretation or violation of a collective bargaining agreement is known as a _____.

Accepted Answer

A)   complaint protocol
B)   chain of command
C)   grievance procedure
D)   protest procedure
E)   corporate campaignF) A) and B)
G) B) and C)

Question 10

According to Walton and McKersie,labor-management bargaining that focuses on dividing an economic "pie" between two sides is referred to as:

Accepted Answer

A)   integrative bargaining.
B)   attitudinal structuring.
C)   intraorganizational bargaining.
D)   distributive bargaining.
E)   corporate bargaining.F) B) and E)
G) B) and D)

Question 11

In _____ arbitration,the arbitrator must choose either management's or the union's last offer for each issue or for the contract as a whole.

Accepted Answer

A)   final-offer
B)   interest
C)   rights
D)   conventional
E)   vestedF) A) and C)
G) A) and B) A

Question 12

The least formal and most widely used conflict resolution procedure is:

Accepted Answer

A)   mediation.
B)   fact-finding.
C)   arbitration.
D)   strike.
E)   picketing.F) None of the above
G) A) and B)

Question 13

According to Walton and McKersie,_____ bargaining looks for win-win solutions,or outcomes in which both sides benefit.

Accepted Answer

A)   attitudinal
B)   integrative
C)   distributive
D)   intraorganizational
E)   associateF) B) and C)
G) A) and D)

Question 14

Why do unions place a high priority on negotiating contract provisions with an employer? What are the different types of contract provisions?

Accepted Answer

The survival and security of a union dep...

Question 15

What are the different criteria that employers use to judge a grievance procedure?

Accepted Answer

Employers can judge a grievance procedur...

Question 16

Which of the following defines labor relations?

Accepted Answer

A)   It is an association that seeks to advance the shared interests of its member unions at the national level.
B)   It is the election of an employee by union members to represent them in ensuring that the terms of the labor contract are enforced.
C)   It is a contract provision under which the employer, on behalf of the union, automatically deducts union dues from employees' paychecks.
D)   It is the field that emphasizes skills that managers and union leaders can use to minimize costly forms of conflict and seek win-win solutions to disagreements.
E)   It is an alternative form of union membership in which members receive discounts on insurance and credit cards rather than representation in collective bargaining.F) B) and E)
G) D) and E)

Question 17

A craft union's bargaining power depends greatly on the control it can exercise over the supply of its workers.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following laws regulates unions' actions with regard to their members,including financial disclosure and the conduct of elections?

Accepted Answer

A)   The Hatch Act
B)   The Taft-Hartley Act
C)   The Landrum-Griffin Act
D)   The Civil Service Reform Act
E)   The Maguire ActF) A) and D)
G) D) and E) C

Question 19

During an organizing campaign:

Accepted Answer

A)   the unions determine who is eligible to vote.
B)   the union is automatically recognized if at least 30 percent of employees agree.
C)   the NLRB conducts a secret-ballot election if only 30 to 50 percent of employees signed cards.
D)   only one union can appear on the ballot.
E)   the employer cannot participate in any of the proceedings.F) A) and D)
G) C) and E)

Question 20

A(n) _____ is a union security arrangement under which a person must be a union member before being hired.

Accepted Answer

A)   agency shop
B)   union shop
C)   closed shop
D)   maintenance of membership provision
E)   checkoff provisionF) All of the above
G) B) and E)

Exam 14: Collective Bargaining and Labor Relations

Under the National Labor Relations Act,the union has a duty of fair representation,which means the union must give equal representation to all members of the bargaining unit,whether or not they actually belong to the union.

Correct AnswerverifiedShow Answer

The AFL-CIO is by far the largest labor union in the U.S.

Correct AnswerverifiedShow Answer

Unlike union membership for workers in businesses,union membership among government workers has remained strong.

Correct AnswerverifiedShow Answer

What is the minimum percent of employees in a bargaining unit who must sign authorization cards for the NLRB to hold a union representation election?

Correct AnswerverifiedA

A card-check provision:

Correct AnswerverifiedShow Answer

What is the National Labor Relations Act also known as?

Correct AnswerverifiedShow Answer

Which type of union security provision is illegal under the provisions of the National Labor Relations Act?

Correct AnswerverifiedShow Answer

Which of the following laws allows the states to pass so-called right-to-work laws?

Correct AnswerverifiedShow Answer

The process for resolving union-management conflicts over interpretation or violation of a collective bargaining agreement is known as a _____.

Correct AnswerverifiedShow Answer

According to Walton and McKersie,labor-management bargaining that focuses on dividing an economic "pie" between two sides is referred to as:

Correct AnswerverifiedShow Answer

In _____ arbitration,the arbitrator must choose either management's or the union's last offer for each issue or for the contract as a whole.

Correct AnswerverifiedA

The least formal and most widely used conflict resolution procedure is:

Correct AnswerverifiedShow Answer

According to Walton and McKersie,_____ bargaining looks for win-win solutions,or outcomes in which both sides benefit.

Correct AnswerverifiedShow Answer

Why do unions place a high priority on negotiating contract provisions with an employer? What are the different types of contract provisions?

Correct AnswerverifiedThe survival and security of a union dep...View AnswerShow Answer

What are the different criteria that employers use to judge a grievance procedure?

Correct AnswerverifiedEmployers can judge a grievance procedur...View AnswerShow Answer

Which of the following defines labor relations?

Correct AnswerverifiedShow Answer

A craft union's bargaining power depends greatly on the control it can exercise over the supply of its workers.

Correct AnswerverifiedShow Answer

Which of the following laws regulates unions' actions with regard to their members,including financial disclosure and the conduct of elections?

Correct AnswerverifiedC

During an organizing campaign:

Correct AnswerverifiedShow Answer

A(n) _____ is a union security arrangement under which a person must be a union member before being hired.

Correct AnswerverifiedShow Answer

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A

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A

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The survival and security of a union dep...
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Employers can judge a grievance procedur...
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C

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