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Consumers are buying hybrid gas-electric automobiles such as the Toyota Prius.This is an example of which increasingly common cultural value?


A) preserving the environment
B) paying the least amount possible for products
C) reducing inequality among competing brands
D) believing in fate
E) reducing cognitive dissonance

F) A) and B)
G) A) and C)

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An increasing percentage of turkeys are now being marketed as "free range." Consumers typically pay $1 more per pound for free-range turkeys,which are thought to have lived more "humane" or "avian" lives-and as a result,to taste better than conventionally raised turkeys.The USDA defines a free-range bird as one that has been allowed "access to the out-of-doors." Are turkey growers who allow their birds to access the out-of-doors only moments before they are killed acting in a socially responsible manner?

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To answer this question,students will ne...

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The residents of Alaska and people throughout the world were outraged when the Exxon Valdez crashed into a shoal and dumped millions of gallons of crude oil into the pristine waters of Prince William Sound.People were upset with Exxon's response to the disaster.The company was slow to admit its mistake and even slower to implement cleanup activities.Exxon was criticized for acting in a manner that would benefit the organization but not society.In short,Exxon did not demonstrate


A) social responsibility.
B) value consciousness.
C) green marketing.
D) profit responsibility.
E) cause marketing.

F) None of the above
G) B) and E)

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In a recent survey,consumers were asked the following question: "Who should take the lead in addressing environmental issues? " Results suggest that consumers expect that __________ should.


A) the federal government
B) businesses
C) individuals
D) environmental groups
E) state governments

F) A) and C)
G) B) and E)

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All of the following are economic indicators except which?


A) inflation
B) barriers to entry
C) unemployment
D) GDP
E) deflation

F) A) and E)
G) A) and D)

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There are many diet aids on the market.They promise immediate weight loss without exercise or a change in diet.Each is accompanied by a testimonial from a satisfied user.If you pay close attention,you will notice that each ad also contains the statement,"Results may vary." Most likely this statement is included to prevent the Federal Trade Commission (FTC) from requiring the dietary aid distributor to


A) engage in self-regulation.
B) engage in comparative advertising.
C) issue an advertising injunction.
D) guarantee truth in advertising.
E) run corrective advertising.

F) B) and E)
G) A) and D)

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When American Express pioneered cause marketing,it raised $1...........7 million to renovate a national icon,increased usage among cardholders,and


A) became the only credit card accepted for admission to the sight.
B) decreased outstanding debt on previously unpaid credit cards.
C) was able to raise interest rates without facing customer complaints.
D) received a tax credit that more than paid for the original campaign.
E) attracted new cardholders.

F) A) and B)
G) C) and E)

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What actions does the Federal Trade Commission have the power to implement when dealing with deceptive or misleading advertising and unfair business practices?

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Promotion and advertising are aspects of...

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Each year,the U.S.Army shoots an estimated 200 million rounds of lead bullets at target practice areas across the United States.Pentagon officials,in response to environmentalists' concerns over lead poisoning in the soil,have invested over $12 million to develop an environmentally safe tungsten bullet.This is an example of one of the outcomes of


A) marketing ethics.
B) consumerism.
C) cause marketing.
D) self-regulation.
E) Naderism.

F) None of the above
G) C) and D)

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The money a consumer has left after paying taxes to use for necessities such as food,shelter,clothing,and transportation is referred to as


A) net income.
B) disposable income.
C) discretionary income.
D) household income.
E) gross income.

F) C) and D)
G) A) and E)

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Generally,the U.S.population is becoming


A) smaller, younger, and more diverse.
B) smaller, older, and more diverse.
C) larger, younger, and less diverse.
D) larger, younger, and more diverse.
E) larger, older, and more diverse.

F) All of the above
G) A) and E)

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The Internet of Things refers to


A) technological breakthroughs that allow major innovation to occur.
B) the network of products with connectivity-enabled electronics.
C) an explosion in interest in advanced analytics.
D) technological specifications that identify access to networks.
E) the belief in technology as a driver of success in the marketplace.

F) A) and C)
G) C) and E)

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Which of the following statements regarding environmental scanning is the most accurate?


A) Environmental scanning changes the marketing environment.
B) Environmental scanning identifies and interprets potential trends.
C) Environmental scanning should be done about every five years.
D) Environmental scanning focuses primarily on ecological factors.
E) It is too costly and there is too much information generated from environmental scanning to make it viable for small firms.

F) All of the above
G) A) and B)

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Any activity that uses electronic communication in the inventory,promotion,distribution,purchase,and exchange of products and services is referred to as


A) electronic commerce.
B) Internet barter.
C) intranet exchange.
D) electronic exchange.
E) extranet trade.

F) B) and E)
G) C) and D)

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The groups primarily served by a firm exhibiting profit responsibility include


A) the general public, public interest groups, and the environment.
B) consumers, employees, and supplier/distributors.
C) owners and stockholders.
D) the general public and competitors.
E) state and federal government.

F) A) and E)
G) A) and C)

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There are three concepts of social responsibility,each relating to particular constituencies.Stakeholder responsibility is characterized by


A) the triple bottom line, to achieve sustainable, long-term growth.
B) a focus on the obligations an organization has to those who can affect achievement of its objectives.
C) an engagement in open and free competition without deception or fraud.
D) an unrelenting customer focus.
E) a focus on seller-oriented outcomes.

F) A) and B)
G) A) and C)

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Lava.com is an Internet company that helps other organizations implement marketing strategies to aid them in dominating their industry.Lava's advertising states,"We ignore the rules,and we let no obstacle stand in your company's way-no matter how bold or impossible your idea may seem." The company is composed of eighteen bright young Internet experts.They work in one large room,which also contains dartboards,a pool table,and a meditation center.If you were to walk into the office,it would be next to impossible to tell the company owners from its lowest-ranking employee.This best describes the Internet company's


A) modus operandi.
B) mission or vision.
C) socialization process.
D) business definition.
E) corporate culture.

F) A) and E)
G) C) and D)

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The __________ provides for registration of a company's trademark,such as the Nike swoosh.


A) Lanham Act
B) Patent Act
C) Clayton Act
D) Sherman Antitrust Act
E) The FTC Act

F) B) and D)
G) A) and B)

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The first major federal legislation passed to forbid actual monopolies or attempts to monopolize any part of trade or commerce in the United States was the


A) Lanham Act.
B) Federal Trade Commission Act.
C) Robinson-Patman Act.
D) Sherman Antitrust Act.
E) Clayton Act.

F) A) and B)
G) C) and E)

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__________ is the form of competition where distribution is the only element of the marketing mix that exerts much of an impact on the firm.


A) Cross-market competition
B) Limited competition
C) Pure competition
D) Monopolistic competition
E) A monopoly

F) A) and D)
G) C) and D)

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